JIC RELEASE NO. 156 - DPHSS Launches Symptoms Monitoring Service for COVID-19; Expanded Testing Continues


JIC RELEASE NO. 156 - DPHSS Launches Symptoms Monitoring Service for COVID-19; Expanded Testing Continues

COVID-19 test results are reported from multiple labs at varying times of the day. Cumulative test results will be provided this evening once all tests from today are finalized.

To date, there have been 175 cases confirmed through COVID-19 testing provided with 5 deaths, 148 released from isolation, and 22 active cases. As this is an evolving situation, information is subject to change with little to no notice. For updated information on COVID-19 cases on Guam, visit the COVID-19 Dashboard and Situation Report at http://dphss.guam.gov/covid-19/

DPHSS Launches Symptoms Monitoring Service for COVID-19
The Department of Public Health and Social Services (DPHSS) will be using a remote monitoring system known as Symptoms Monitoring Service to monitor individuals identified as close contacts to confirmed COVID-19 cases and returning residents in 14-day home quarantine. 

The symptoms monitoring app was developed in 2015 by Maryland-based company emocha Mobile Health and has supported 300 public health departments worldwide, including eight states and three U.S. territory health departments, such as the Guam DPHSS. The program has served as a model for other initiatives in the region and demonstrated how emocha can potentially help with other conditions on the island.

The smartphone app is currently used by the DPHSS TB Control Program and can be used to support and monitor COVID-19 exposed and infected contacts using a brief, asynchronous video symptoms check-in with DPHSS quarantine nurses. It can also assist with quickly identifying symptomatic and asymptomatic individuals, whether infected or exposed, through effective reporting.

Additionally, COVID-19 exposed contacts will be able to log into the emocha app daily to report symptoms to DPHSS, take their own temperatures, and record a short video. The app will also ensure the Public Health teams' review of each submission and ability to answer questions or concerns through a two-way HIPAA-secure chat. As part of the 14-day quarantine requirement, individuals must adhere to symptom monitoring put forth by DPHSS. The identified individuals on Guam to be enrolled using the smartphone app will be contacted directly by DPHSS.

Expanded COVID-19 Testing Continues
The Department of Public Health and Social Services (DPHSS), in collaboration with the Government of Guam, the Mayors Council of Guam, private, and federal agencies continue expanded COVID-19 testing. Testing is free and open to the public. No symptoms are needed to qualify for testing. If your village is not listed, please proceed to a neighboring village for testing. Please bring an I.D., if one is available. The expanded testing schedule is as follows:

COVID-19 Drive-Through Testing:

  • Wednesday, June 3, 2020, 9 a.m. - 12 p.m. at the Yigo Gym

    • Free and open to Yigo residents

  • Friday, June 5, 2020, 9 a.m. - 12 p.m. at the Sinajana Mayor's office

    • Free and open to Sinajana residents

  • Tuesday, June 9, 2020, 9 a.m. - 12 p.m. at the DPHSS Southern Regional Community Health Center parking lot, Inarajan

    • Free and open to Inarajan residents

  • Wednesday, June 10, 2020, 9 a.m. -12 p.m. at the Mongmong-Toto-Maite Community Center, Aragon St., across Toto church

    • Free and open to Mongmong-Toto-Maite residents

  • Thursday, June 11, 2020, 9 a.m. - 12 p.m. at the Merizo Senior Center 

    • Free and open to Merizo residents

  • Tuesday, June 16, 2020, 9 a.m. - 12 p.m. at the Piti Mayor’s Office

    • Free and open to Piti residents

  • Wednesday, June 17, 2020, 9 a.m. - 12 p.m. at the Santa Rita Senior Center

    • Free and open to Santa Rita residents

  • Thursday, June 18, 2020, 9 a.m. - 12 p.m. at the St. Anthony Church grounds, Tamuning

    • Free and open to Tamuning and Tumon residents


COVID-19 Walk-Through Testing:

  • Thursday, June 4, 2020, 9 a.m. - 12 p.m. at the GHURA Senior Housing, Dededo

    • Free and open to GHURA elderly and public housing residents in Dededo


If you are experiencing symptoms consistent with COVID-19, please call your health care provider. If a patient does not have a regular health care provider, they can call any of the Community Health Centers or the DPHSS Medical Triage Hotline Phone Numbers listed below to report symptoms and obtain guidance from clinicians, or call 311 and dial option number 1.

  • (671) 480-7859

  • (671) 480-6760/3

  • (671) 480-7883 

  • (671) 687-6170 (ADA Dedicated Number)


For inquiries on COVID-19, contact 311 through a local number, or call the Joint Information Center at (671) 478-0208/09/10.



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